A perception gap is the difference between how a person perceives his or her current performance or potential compared with the reality of the situation. In the workplace they mainly occur in three particular ways: some perceive their work performance to be better than it really is, others perceive that it is worse than it actually is and some perceive that their performance cannot improve.
In each case, these perception gaps, for different reasons, can cause individuals and teams to become closed to learning.
To draw out the key messages from our new book, we’ve put together a series of videos to highlight each of them. This particular video explores the importance of ensuring there is accurate self-perception in teams.
