Welcome to the audiobook downloads area. Here you will find each of the documents that are referred to during the course of the audiobook. If you wish to buy the book in physical form or as an ebook, it is available on all of the usual platforms.
Feedback survey to provide insights into the perception of the team about the size of the barriers to learning
Personality trait wheel to self-assess key drivers/values in determining what a person's 'needs' are
Ladder of inference to slow thinking down and to identify unconscious bias (and prevent it from affecting decision making)
Planning tool to support the design of learning programmes that actually improve performance
Pre-course questionnaire to identify the needs of participants to inform learning design and support facilitation
Visual organiser templates to support the deconstruction of key messages and to enhance clarity
Support questions to facilitate coaching and development dialogue with participants developing performance